Texas Pulsara Resources

Same Tool. Every Day. Regardless of Event.

In the critical moments, traditional communication through radios, pagers, phones, and texts often fall short to deliver crucial information swiftly and accurately.

Dynamic events demand dynamic technologies. Pulsara is engineered to be that tool—intuitive, straightforward, and robust enough to manage the complexities of any scale of incident.

EMS
MED OPS

Executive Summary

Download Handout

Hospital
MED OPS

Executive Summary

Download Handout

Incident
Management

Executive Summary

Download Handout

DEMO

Daily Use - EMS to ED

Watch this video on how Pulsara is used for Daily Use - EMS to ED.

DEMO

Incident Management Overview

Watch this video to see how Pulsara can be used for Incidents.

Join the Network

To add your organization to the network, click the sign-up button below.

Additional Resources

IT / Compliance / Security

Your organization may require an IT review before Joining the Network. The following resources can assist with that review:

Business Associate Agreement (BAA)

Your organization may require the execution of a BAA to Join the Network.

Download Pulsara's signed Business Associate Agreement (BAA) here.
If your organization requires the use of your BAA, please email it to customeronboarding@pulsara.com for review.

For questions regarding the signup process, please contact customeronboarding@pulsara.com.

Implementation Overview

STEP 1: Discovery
STEP 2: Create User Accounts

Following the discovery call, email invitations will be sent to the individuals designated as the initial Pulsara administrators for your organization. These individuals will then be able to create their user accounts and initiate user invitations for users.

Consideration: If your organization employs Federated Authentication for user account management, contact the Pulsara Technical Services team at help@pulsara.com for further assistance. User invitations should not be sent prior to the Technical Services consultation.
STEP 3: Configure Devices

The next step in the implementation process is to configure devices in preparation for training and testing. Pulsara is available as a mobile application in the iOS and Android stores and is also accessible via the web browser. Please review Pulsara's Device Recommendations and compatible mobile and web browsers prior to configuring devices. If you have any questions regarding configuration, please reach out to Pulsara Technical Support.

Consideration: If your organization uses a Mobile Device Management (MDM) solution to manage company-owned devices, please review the MDM Considerations Knowledge Base Article and contact the Pulsara Technical Services team at help@pulsara.com for further assistance.
STEP 4: Training
STEP 5: Testing

To gain familiarity with Pulsara and to establish a basic understanding of how the platform will be operationalized within existing workflows, patient channels can be created for testing.

Fire/EMS organizations can create their own test patient channels and should refer to the testing Knowledge Base Article (KBA) in the resources section for guidance. Healthcare Facilities - to see test patients as they will appear from Fire/EMS, please contact us to coordinate testing.
STEP 6: Prepare for Regular Use

Scope:

EMS to ED communications replacing the radio or phone report for all receiving hospitals within SETRAC. HFD will begin utilizing Pulsara for EMS to Hospital notifications from telemetry, including 12-lead transmission. Additionally, SETRAC, Gulf Coast RAC, and Deep East Texas RAC will begin utilizing Pulsara for patient tracking which is replacing EMTrack. The following GANTT chart provides guidance on timelines to accomplish this target date goal.

Estimated Go-Live Date: July 1, 2024

Screenshot 2024-04-30 at 4-34-52 PM-png

Training Resources:

Incident Management - Click the "download" link below to download a resource that will guide you from getting started with Pulsara to using Pulsara for patient tracking in the context of an incident.

Download (.pptx file- 32MB)

EMS to ED Communication - Training resources for daily EMS to ED use of Pulsara can be found by navigating to "Configuration & Training" on the top menu of this page.

Live Hospital Admin Training Sessions:

Virtual training sessions for receiving facilities are available at the dates/times noted below. These are train-the-trainer sessions for Admin Users and those responsible for training end users within their organization.

Please use the registration link to register for the session you plan to attend (after submitting your registration, you will receive a calendar invite that includes the meeting link).

Tuesday, 6/18 @ 10am CT: Register Here

Tuesday, 6/20 @ 10 CT: Register Here

Monday 6/24 @ 10am CT: Register Here

Wednesday 6/26 @ 10am CT: Register Here

Recorded Hospital Training:

If you are unable to attend any of the live sessions above, you can view the recorded session here. Passcode: r8694b$$

Scope:

Estimated Go-Live Date: July 1, 2024

Screenshot 2024-04-30 at 4-34-52 PM-png

Training Resources:

Download (.pptx file- 32MB)

EMS to ED Communication - Training resources for daily EMS to ED use of Pulsara can be found by navigating to "Configuration & Training" on the top menu of this page.

Live Hospital Admin Training Sessions:

Please use the registration link to register for the session you plan to attend (after submitting your registration, you will receive a calendar invite that includes the meeting link).

Tuesday, 6/18 @ 10am CT: Register Here

Tuesday, 6/20 @ 10 CT: Register Here

Monday 6/24 @ 10am CT: Register Here

Wednesday 6/26 @ 10am CT: Register Here

Recorded Hospital Training:

If you are unable to attend any of the live sessions above, you can view the recorded session here. Passcode: r8694b$$

Scope:

Estimated Go-Live Date: July 1, 2024

Screenshot 2024-04-30 at 4-34-52 PM-png

Training Resources:

Download (.pptx file- 32MB)

EMS to ED Communication - Training resources for daily EMS to ED use of Pulsara can be found by navigating to "Configuration & Training" on the top menu of this page.

Live Hospital Admin Training Sessions:

Please use the registration link to register for the session you plan to attend (after submitting your registration, you will receive a calendar invite that includes the meeting link).

Tuesday, 6/18 @ 10am CT: Register Here

Tuesday, 6/20 @ 10 CT: Register Here

Monday 6/24 @ 10am CT: Register Here

Wednesday 6/26 @ 10am CT: Register Here

Recorded Hospital Training:

If you are unable to attend any of the live sessions above, you can view the recorded session here. Passcode: r8694b$$

EMS & Fire Admin Training

Length: 60 minutes

Hospital Admin Training

Length: 60 minutes

Frequently Asked Questions

What devices does Pulsara recommend?
Pulsara has wide device compatibility to make sure you have many choices from the latest mobile technology to many older generation phones and tablets! To find out which devices and browsers are compatible with the Pulsara communications platform, please check out this article:
- https://knowledge.pulsara.com/technical/setup/which-web-browsers-and-mobile-devices-can-we-use
Smartphones, iPads or Web Browser

Pulsara is compatible with most Android or iOS Smartphones
- Whether Hospital owned or personal devices, smartphones provide the greatest degree of functionality and flexibility for those whose roles keep them on the move throughout their shift.
iPads
- A tablet stationed in a central location provides the convenience of a larger screen for easy entry of information, best for departments who are less mobile throughout the day and will be reliably at the desk where Pulsara is located.
Accessing Pulsara from a web browser is a great solution for team members who may sit at a desk.

HIPAA Security

Whether hospital-owned or a personal device, Pulsara is 100% HIPAA compliant, 100% of the time. You and your team can rest easy knowing the information shared on the platform is secure and patient health information is never stored on the device. If the device is lost or stolen, no one will have access to patient data, including attached photos.

Data Consumption

The Pulsara communications platform consumes no personal data when connected to WiFi and MINIMAL data when on a cellular network, such as AT&T, Verizon, Sprint, or T-Mobile, among others.
Why are my receiving facilities not in the Transport Destinations list?
Can Pulsara integrate with my ePCR?

Have a Question or Need Technical Support?

We're here to help.

Get Support

Pulsara in Texas

Faster Access to Care, Improved Collaboration, Streamlined Workflows, Enhanced Patient Experience, Community-Wide Impact

Same Tool. Every Day. Regardless of Event.