“If you have a message you need to get out to 10 people you have to make 10 phone calls. With Pulsara, everyone is on the same page almost instantly as new information becomes available.”
“We’re able to open up the application right at the patient’s side, and input pertinent information about their condition, and then with just the touch of a button, everybody gets that notification.”
"Like other medics, after a call I'm left wondering if our job helped patient [outcomes]. I like the fact that with Pulsara, I feel like I’m still a part of the call all the way through."
“Pulsara gave us the opportunity to see where our downfalls were and provide quality improvement to actually address the issues that were there.”
"The connectivity allows for MCHD physicians to do a telehealth patient assessment with real-time data through the Pulsara mobile application."
"When I get notifications, I'm actually hearing the doctors' voices explaining what they found in real time, not 2 or 3 days later."
“Before, our medics were never sure if the person on the other end of the radio heard what we said correctly or had time to write it down. Now they know that the information they enter into Pulsara can be viewed by everyone treating the patient.”
"Time is critical in these cases and creating teams who are all notified concurrently and respond to assist in the care of these patients is a game changer for our facility. We are excited with the results we have seen so far."
"Pulsara allows me to "activate" the cath lab team with just the toggle of a button on my phone, saving time and multiple phone calls or pages."
"This is a miracle — [Marc] required 6 stents! Everything and everyone came together like a ballet troupe — to swoop in and save Marc's life. Without clear and accurate communication, an important piece of information could have been lost along the line — Pulsara assured that did not happen. Thanks to the whole team!"
"Any time I call a CS team member they go above my expectations. They are quick to respond and so helpful. When I ask for something new to be added or implemented they are finished doing it before I can even get to it on my end. I also like how they can do webinars and screenshots for ease of understanding. I love working with them!"
"The Pulsara app has allowed for immediate notification of an incoming stroke patient. This allows me and my team to plan accordingly with staffing the angio suite, etc. ultimately speeding time to treatment."
“With Pulsara, EMS activates [the stroke team via Pulsara] and we have the entire team ready in the ER, we have all the information we need. We just scan the patient and make a decision. We can tell a lot from the app: if they’re an IV tPA candidate or if we can cancel the stroke early, for example, if the patient resolves en-route to the hospital.”
“Pulsara gave us a platform to communicate and to facilitate consistency across 40 EMS agencies. It was so beneficial, first and foremost to our patients, and it continues to provide a better environment to foster partnerships."
"Pulsara provides transparency, allowing for all information to be relayed from anywhere, such that I don't necessarily need to be in the hospital to know what is occurring on any individual patient."
"About 2 months ago, I ran a stroke call and used Pulsara. I was able to follow the condition and outcome of my patient all the way through the process, which before would have taken many phone calls and follow ups with the ER to get this info."
“Communication is there all the time. You don’t have to worry about getting a missed phone call or the ER thinking we’re ready when we're not. The app helps us notify everyone at the same time what’s going on. It alerts us even before the patient’s here. We can get our room and our table ready for the patient. It’s also eliminating multiple phone calls back and forth to doctors and the ER.”
"You offer such great customer service and [it] really shows that you care and understand. We could not have picked a better partner or better people in this!"
We just had a consult with another hospital — all the way through to the transfer. It is just a thing of beauty. I love it, and my docs are so much happier!"
"Prior to this new technology, information was shared through multiple phone calls and pages. Now, with Pulsara, communication is precise, timely and consistent.”
"The team I have worked with is amazing. Brittney and all of Team South are helpful and available to help very quickly. The staff is very friendly and knowledgeable about their product. Pulsara cares about their customers and making an organization's program effective with better communication, patient outcomes, and saving time."
“It integrates what was previously two separate systems [EMS and hospital]. We [EMS] are now considered part of the continuum of care.”
"We have utilized Pulsara for STEMI for many years and recently have made the transition to utilizing it for our on-call Surgery team, Stroke, and Trauma. The Pulsara CS team especially Brittney Nelson and Shane Elmore made this transition seamless. They are both easy to work with and answer questions immediately and are always happy to assist. Other products we utilize for various things their CS teams are not as readily available and do not answer questions in a timely manner, we are thankful for our great relationship with Pulsara!"
"Recently, one of our STEMI patients was treated with targeted temperature management (TTM). It was my first TTM case using Pulsara, and I was able to analyze all the activity and create our TTM team from home! It was a very easy process, and all the moving parts and team members were on the same page QUICKLY. Our patient started having purposeful movement and was extubated shortly after."
"We have easily shaved off about 15-20 minutes just with the help of [Pulsara].”
“Pulsara helps bring us all together and communicate the same message to everybody.”
“I truly see this, as an ER physician, as our future.”
"I have to say that the Pulsara team is not like any other vendor we have worked with but truly a family. I have never been so connected with them as your philosophy is the same as our organization, and that is you walk the talk of being about 'PEOPLE.' It has been an amazing journey with the team."
"It's very user friendly and it definitely makes our job a lot easier."
"I have noticed [Pulsara is] constantly making changes and updates, making it easier and more adaptable to many other situations in our jobs."
"Pulsara provides a platform to input and share information about the patient and all pertinent imaging, providing one clear source of accurate information."
“While we haven’t yet had a chance to use it for COVID, we have been able to use it for sedation orders for combative patients. The flexibility is amazing.”
"You guys are the most responsive, and you listen!"