Real-Time Data Access
Seamlessly integrate patient data into First Due's ePCR module, eliminating manual entry. Automatically pull demographics, vitals, lab results, and crew-documented conditions, plus images and attachments from Pulsara. Instantly access critical info—ensuring faster, more accurate documentation when seconds matter.

Streamlined Workflows
The integration of Pulsara and First Due improves patient care throughout the healthcare continuum by providing first responders with essential patient information from the start, allowing them to focus more on care and safety. This efficient ePCR process enhances data management and eliminates redundant documentation.

Seamless Communication
Enhance patient care with real-time communication between EMS and hospital teams. The integration replaces fragmented channels such as phone calls and radios, creating a single, secure channel to transmit critical patient information.

Better Patient Care
Ensure seamless coordination by providing all team members with real-time patient data throughout every stage of treatment. This integration enhances decision-making, reduces errors, and ensures timely interventions—leading to improved patient outcomes.



Streamline
Workflows

Seamless
Communication

Better
Patient Care
About First Due
First Due is an industry-leading provider of cloud-based emergency response, fire, and EMS software. Built to modernize the way public safety agencies operate, First Due's solutions span everything from incident reporting and data management to community engagement. First Due was recognized in 2024 by Fast Company as one of the 'Next Big Things in Tech,' honored on the Inc. 5000 list for three consecutive years as the fastest-growing fire and EMS software provider, and named one of the GovTech 100 innovators for state and local government in 2025.
Integration Details
Pulsara is committed to enhancing the customer experience through APIs that help optimize workflows and add functionality. Below are the elements included in this integration.
AVAILABLE |
DETAILS |
INCLUDED |
Patient Demographics |
First, Last, DOB, Age, Gender |
|
Images |
Med Lists, Ins cards, Scene Pics, Drivers License, Refusal/Consent Forms, etc. |
|
Vitals |
BP, Pulse, Resp, etc.. (Discrete Data) |
|
Labs |
Glucose, PTT, etc. (Discrete Data) |
|
Chief Complaint/Narrative |
Crew Documented Patient Condition |
|
ECG |
Same Functionality as Images |
|
Audio Clips |
Radio Report and Other Asyncronous Clinical Documentation |
|
Flowchart Notes |
User Configurable Documentation (Templates with Import and Export Codes) |
|
Recorded Video |
Download and/or Provide Links to Recording (Consults, Scene, Other Videos) |
|
Configurable IDs |
Configurable IDs allow customer flexibility in applying identifiers to patient channels (e.g. Statewide wristbands, triage tags, etc.) |

”Timely access to accurate information significantly benefits patient care, and this is exactly what the integration between Pulsara and First Due’s ePCR software achieves. Providing the right team members with the right information at the right time streamlines the documentation process for first responders and supports better patient care and safety.”