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Healthcare (12)

3 min read

One Physician's Journey to Finding Patient AND Provider Satisfaction

EDITOR'S NOTE: Special thanks to our guest blogger, Dr. Jeff McWilliams. Dr. McWilliams is an Emergency Physician, Assistant Professor of Emergency Medicine and Director of Customer Service at...

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1 min read

Reflections from Pulsara's CEO: Driven by Purpose

“People with a sense of purpose have learned to let life question them and have moved the focus of their attention and concern away from themselves to others. Purpose, then, is not a job or a role or...

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3 min read

Proactive Coping Techniques and Intrinsic Reward in the Workplace

“The greatest weapon against stress is our ability to choose one thought over another.” – William James Most employees are asked to self-manage to a significant degree, to use their intelligence and...

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2 min read

The 4-Ingredient Recipe for Failure (and How to Avoid it)

You’ve probably heard it said before that failure is inevitable, and of course that is true. No one of us is immune to failure. But, as much as failure is a normal part of everyday life, it’s...

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2 min read

What Hospital Care Teams Can Learn From NFL Receivers

We live in a world of constant stimulation, of more is more, and, as a result, of multitasking. Most of us think we’re pretty good at multitasking, and greatly overestimate our proficiency at doing...

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2 min read

Want Better Case Times AND to Make Your Team Happier? Rethink This One Thing.

Which is more important? What you do. How you do it. OR ... Why you do it? In medicine, what we do makes a difference. The world of evidence-based medicine dictates our practice. When we have certain...

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