As hospitals and EMS agencies in Colorado Springs, Colorado, watched organizations around the world respond to COVID-19, they began to anticipate what their own response would look like. “We got to watch what happened in Italy and Europe and then subsequently in New York,” said Dr. Matt Angelidis, the co-medical director for the Colorado Springs Fire Department and AMR, and emergency physician for UC Health at Memorial Central, Memorial North, and Pike's Peak Regional Hospital. “We had time to think about, ‘Is there a better answer, or do we have an alternate way that we can take care of these patients and deliver care?’”
9 min read
911-Initiated Telemedicine: How Clinical Leaders Are Using Mobile Tech
By Kinsie Clarkson on Oct 12, 2020
Topics: EMS Community Paramedicine COVID-19 Pulsara PATIENT HIPAA Customer Success
17 min read
Roundtable Discussion: The Future of the EMS Profession [2020 EMS Trend Report Part 5]
By Team Pulsara on Oct 09, 2020
EDITOR'S NOTE: EMS1, Fitch & Associates, and the National EMS Management Association recently released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. This excerpt is from Roundtable: Mapping Alternative Destinations and a Career Path for EMS, the fifth entry in the 2020 Trend Report. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.
EMS leaders interpret the results of the 2020 EMS Trend Report in light of COVID-19, and what it means for the future workforce
The fifth annual EMS Trend Report explores how recurring and emerging trends are impacting prehospital medicine. We asked industry experts to analyze how the results reflect current healthcare trends, what they mean for EMS post-COVID-19, and how they can guide retention efforts.
Topics: EMS Trend Report
4 min read
Australian Research Links Rise in Cardiac Deaths to Pandemic Precautions
By Kinsie Clarkson on Oct 07, 2020
As the world buckled under the weight of COVID-19, emergency protocols were put in place to protect as many people as possible from exposure to the virus. Many of these protocols successfully achieved what they were designed to do. However, there were also many ways in which we didn’t yet fully understand the impacts of our pandemic response protocols.
Australian EMS agency Ambulance Victoria has recently released new research on the specific causes behind one such unintended consequence: increased deaths from sudden cardiac arrest.
Topics: EMS Time Sensitive Emergencies COVID-19 Sudden Cardiac Arrest Australia
5 min read
One-on-One with April O'Quinn: VA EMT Honored with American Girl Doll
By Kinsie Clarkson on Sep 25, 2020
A contest.
An adoring niece.
And, a humble EMT.
Put them together, and you get one beautiful story.
As the COVID-19 pandemic raged into June, essential workers continued to put their lives on the line each day to take care of others. The American Girl Company wanted to highlight their service. A request went out asking for nominations of friends or family members who were putting their own health at risk to step up to serve others in the midst of the pandemic, calling it the Heroes with Heart contest. At the end of August, American Girl announced the five grand prize winners.
Among those five winners was April O’Quinn, an EMT for Richmond Ambulance Authority.
Topics: EMS
3 min read
Exploring Prehospital Evidence-Based Guidelines: Use of Naloxone
By Forrest Winslow on Sep 23, 2020
Several healthcare emergencies are unique to EMS. However, much of prehospital and out-of-hospital medical practice is based on standards from other disciplines of health care. Over the years, we’ve attempted to apply science from traditional medicine that fits in the setting of an emergency department or ICU, not necessarily in the back of the ambulance.
Topics: EMS Evidence-Based Guidelines
9 min read
Q&A: How Can EMS Agencies Leverage Technology for Growth & Evolution?
By Team Pulsara on Sep 21, 2020
EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.
About the Author: Rachel Zoch is a branded content project lead for Lexipol, where she has written about public safety products and issues important to police, fire, EMS and corrections since 2015.
In this Q&A, EMS1 talks with Pulsara’s Kris Kaull about the importance of communication, how to improve it with the right technology, and how the role of EMS in the overall healthcare landscape is changing.
Topics: EMS Technology Innovation Trend Report Interoperability Community Paramedicine
6 min read
Job Attrition and Lost Passion in EMS [2020 EMS Trend Report Part 3]
By Team Pulsara on Sep 08, 2020
EDITOR'S NOTE: In July, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. This excerpt is from The Consequences of Lost Passion for the Job, the third entry in the 2020 Trend Report. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.
About the Author: Anthony Minge, EdD, is a senior partner at Fitch & Associates. Prior to joining the firm, he was the business manager for Northwest MedStar in Spokane, Washington, one of the largest air medical programs in the Pacific Northwest. He holds a Doctor of Education degree in organizational leadership.
Improve compensation, career path and safety to recruit the next generation, and retain the current EMS workforce
Parents typically hope for more for their children. This is not just a financial goal, but one of happiness and satisfaction, including a career that is gratifying. Parental encouragement and influential adults are contributing factors in young people’s career decisions that cannot be discounted. Many have followed in the footsteps of a parent, teacher, or other mentor who provided encouragement and endorsement of a particular field. There was a time when children took their parents to school and presented them to the class, bragging about what mom or dad did for a career. This year’s data suggests that not as many public safety/EMS parents are guests at show-and-tell.
Topics: EMS Trend Report Wellness
3 min read
Upcoming Webinar: 911-Initiated Telemedicine [By Colorado Springs, CO Clinical Leaders]
By Nathan Williams on Sep 02, 2020
In the largest pandemic of our lifetime, learn how clinical leaders in Colorado Springs, CO, are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including 911-initiated telemedicine, Mobile Integrated Healthcare, Community Paramedicine, and telehealth. For the first time ever, the presenters will outline their modernized management system and share case studies and key takeaways that will help you improve patient care, upgrade team communication, reduce cost of care, and increase EMS agency and hospital revenue. Clinicians and thought leaders are creating a new path forward, based around the HIPAA-compliant, secure, mobile-first telehealth communication platform Pulsara.
What: 911-Initiated Telemedicine: How Colorado Springs, CO, Clinical Leaders Are Revolutionizing Emergency Medicine via Mobile Technology
When: Tuesday, Sept 8, 2020 | 1:00 pm EST / 12:00 pm CT / 11:00 am MT / 10:00 am PT
How: SIGN UP HERE
Keep reading to learn more!
Topics: EMS Telemedicine Community Paramedicine Mobile Integrated Health Telehealth
9 min read
How Current Events Will Shape the Future of EMS [2020 EMS Trend Report Part 2]
By Team Pulsara on Aug 31, 2020
EDITOR'S UPDATE: The ET3 program is mentioned in the article below. Please note that, as reported by JEMS.com on 6/28/23, the federal government is ending the ET3 program. According to the Centers for Medicare & Medicaid Services, “This decision does not affect Model Participants’ participation in the Model through December 31, 2023.” Read the full article on JEMS for more details: ET3 Program Comes to an Abrupt End. Be advised that Mobile Integrated Healthcare and Community Paramedicine are separate initiatives and are unaffected by the ET3 program termination.
EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.
About the Author: Rob Lawrence is the principal of Robert Lawrence Consulting. He previously served as the chief operating officer of Paramedics Plus in Alameda County, California. Before that, Rob was the COO of the Richmond Ambulance Authority. Rob is a former board member of the American Ambulance Association and currently serves as chair of its Communications Committee and a member of the media rapid response task force.
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Examining how the COVID-19 pandemic, civil unrest, and reimbursement are impacting prehospital medicine, and how leaders can care for the workforce
This data for this year’s EMS Trend Report was collected in 2019 B.C. – before COVID-19. At the time, we didn’t know what was just round the corner. This year’s report provides a real indicator of the circumstances and challenges we have already seen in the COVID-19 era. As EMS staff were the first warriors into the battle and onto the front line, mental health, post-traumatic stress injury and burnout have elevated to the top of the chart.
Topics: EMS Trend Report COVID-19 Preparedness Reimbursement
1 min read
10 Things You Need to Know to Save Lives [Download the Free eBook]
By Kinsie Clarkson on Aug 28, 2020
Every second counts in the prehospital environment. As we learn more about better ways to provide care, it’s important for EMS providers to stay informed about the latest skills and strategies for saving lives. Last week, EMS1 published an eBook compilation of articles that each detail ten things you need to know to saves lives.
In this free eBook, you’ll find four articles that each contain a list of ten things you need to know about a major care topic. Three cover different critical-care scenarios you’re likely to face in the field (cardiac arrest, major blood loss, and acute pain), and the fourth discusses best practices for handling patient handovers.
Topics: EMS Trauma ECMO Shock 10 Things You Need To Know
8 min read
10 Things EMS Providers Need to Know About Wellness and Fitness
By Team Pulsara on Aug 24, 2020
EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Salams of EMS1 BrandFocus.
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At the beginning of each year, many people make resolutions to either accomplish a personal goal or improve their life in one way or another. These resolutions, both large and small, include goals like eating healthier, exercising regularly, and learning a new skill.
Staying focused on a resolution year-round is difficult even under the most normal circumstances. This year, the COVID-19 pandemic has upended first responders’ lives as they continue to serve and take care of patients.
It’s easy to place your own needs on the back burner while taking care of others who are suffering and need help. However, it is important to recognize that your health – both physically and mentally – is more important than ever right now.
Topics: EMS Wellness Health
10 min read
The State of the Profession [2020 EMS Trend Report Part 1]
By Team Pulsara on Aug 19, 2020
EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.
About the authors: Jay Fitch, PhD, is a founding partner of Fitch & Associates and is internationally recognized for leadership as a consultant, educator and innovator in EMS and public safety.
Anthony Minge, EdD, is a senior partner at Fitch & Associates. Prior to joining the firm, he was the business manager for Northwest MedStar in Spokane, Washington.
—TECHNOLOGY ADOPTION, PROVIDER RESILIENCY AND PREPAREDNESS: INTERPRETING THE EMS TREND REPORT 2020
EMS leaders anticipated a linear progression in 2020 – managing a slight increase in call volume and reimbursement, while trying to become more efficient and otherwise hold down costs. COVID-19 certainly changed the definition of normal, and perhaps how EMS will evolve in the future.
The EMS Trend Report asks a number of questions each year to ascertain industry perception of a wide variety of key issues and related trends, from measures used to track cardiac arrests, to clinical interventions, ePCR satisfaction, use of lights and sirens for 911 responses, budget changes, and the degree to which agencies are prepared for disruptive events.
Topics: EMS Communication ePCRs Community Paramedicine Mobile Integrated Health COVID-19
4 min read
The 5 Most Important Factors of Healthcare Emergency Preparedness
By Team Pulsara on Aug 10, 2020
EDITOR'S NOTE: Special thanks to Kate Leatherby for writing today's blog post. You can connect with her on LinkedIn.
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Early on in my career, I remember hearing the old military adage: “Proper Preparation Prevents Poor Performance.” Those 5 P’s made a deep impression on me and have had a dramatic impact on how I’ve approached and shaped my career.
Emergency preparedness is a vital part of emergency response. As paramedics, we constantly enter situations where we can’t always anticipate what’s going to happen. And there’s always the chance that tomorrow, we could walk into a major emergency we’ve never had to face before. Having a plan in place for the worst-case scenario can make a huge difference in the case that you have to use it.
Topics: EMS Preparedness
7 min read
How Austin-Travis County Uses Pulsara to Manage the COVID Crisis & Beyond
By Kinsie Clarkson on Jul 29, 2020
As EMS agencies all over the country have struggled to handle COVID-19, many are searching for answers. How do we prepare for possible future waves of COVID-19? Outdated technology cannot keep up with the variety of new challenges. Is there a way to streamline communication and use mobile technology to solve problems and still deliver high-quality patient care? Could such a solution be flexible and scalable, able to handle any situation—even a pandemic?
When COVID-19 hit, Austin-Travis County EMS, serving the Austin, Texas area, had the tools at their disposal to build an efficient system to help mitigate the crisis. They embraced mobile technology in an effort to improve communication, minimize the risk of exposure to healthcare providers, and continue to provide patients with the smartest and most effective quality of care.
Topics: EMS Communication Connected Teams Community Paramedicine COVID-19 Customer Success
13 min read
Stupidity in EMS: Mitigating the 7 Risk Factors for Making Mistakes
By Kinsie Clarkson on Jul 17, 2020
There’s one thing in EMS that we don’t often talk about but can all relate to: making stupid decisions.
What causes us to do stupid things, and what can we do to avoid those risks? Pulsara’s CMO Kris Kaull recently made a remote guest appearance on The MCHD Paramedic Podcast to talk with Dr. Casey Patrick, Assistant Medical Director for the Montgomery County Hospital District EMS service, about what we can do to better handle the situations that put us at the greatest peril of making mistakes. Read on for the highlights of the discussion, or listen to the full recording below.
Topics: EMS Medical Error
2 min read
EMS.gov: How Fire and Emergency Medical Services Should Respond to Civil Unrest
By Kinsie Clarkson on Jun 24, 2020
EMS.gov recently published a list of best practices for medics to implement during periods of heightened community tension. Since the services offered by EMS are often needed during situations of civil unrest or social upheaval, it's crucial that medics are equipped with plans and protocols specific to these scenarios ahead of time, in efforts to reduce their risk of personal harm.
The list includes practical suggestions for EMS personnel, stations, apparatus, and communication with the community. The guide also covers recommendations to keep in mind for operations, covering topics like coordinating response activities, modifying operations based on perceived threat or risk, maintaining situational awareness, and recommendations for responding to tense situations during COVID-19.
Recommendations for EMS personnel are as follows:
Topics: EMS
9 min read
Best Practices in EMS Triage and Transport Destinations: Top Takeaways
By Kinsie Clarkson on Jun 15, 2020
On May 26th, NAEMT hosted a webinar roundtable discussion featuring three distinguished medical directors to discuss how their organizations have been handling triage and transportation decisions during COVID-19, what processes they’ve put in place, and how they hope to continue these practices in the future. Watch the full webinar below, or continue reading for our top seven highlights.
Topics: EMS COVID-19 Telehealth
5 min read
How EMS First Responders Are Embracing Mobile Telehealth Services
By Kinsie Clarkson on Jun 03, 2020
In 2017, a group of doctors and scientists conducted a survey study with paramedics to find out their thoughts on the future of EMS. More specifically, they were interested in finding out what paramedics thought about the possibility of using telemedicine in the back of the ambulance. Would video communication technology be able to help paramedics deliver higher quality care for their patients? Or would it be a time-consuming hindrance?
At the time, using video communication for pre- and out-of-hospital care was still considered a novel idea. Many paramedics expressed that the concept was a new one to them, which possibly accounted for the large number of neutral responses. There were also a number of potential problems with telehealth services that concerned them, including background noise, connection errors, interference with patient care, difficulty in set-up and use, equipment damage, and poor video quality.
Topics: EMS Telemedicine Telehealth
8 min read
Better Communication for COVID-19 & Beyond: Colorado Springs + Pulsara
By Kinsie Clarkson on May 29, 2020
As EMS agencies all over the country have struggled to handle COVID-19, many are searching for answers. How do we prepare for possible future waves of COVID-19? Outdated technology cannot keep up with the variety of new challenges. Is there a way to streamline communication and use mobile technology to solve problems and still deliver high-quality patient care? Could such a solution be flexible and scalable, able to handle any situation—even a pandemic?
When COVID-19 hit, UCHealth Memorial Central and the Colorado Springs Fire Department were more ready than they anticipated. They had already put in place a communication solution that would enable them to better manage and mitigate the crisis. Though the pandemic brought unprecedented challenges, Colorado Springs used Pulsara to remedy many of the communication issues created by COVID-19. They were able to provide faster, safer patient care by improving care team communication and collaboration across organizations. This is their story.
Topics: EMS Connected Teams COVID-19 Customer Success
7 min read
Celebrating First Responders: What Does Being a Paramedic Mean to You?
By Team Pulsara on May 22, 2020
EMS Week this year comes in the midst of a global pandemic. Every day, EMS teams across the country and around the world are risking their lives to bring aid to those in need. Today is EMS Recognition Day: a day devoted to honoring first responders for their unwavering commitment to serving their communities. In light of that, we’d like to take today to recognize Pulsara’s very own EMS personnel.