Arkansas EMS Org Improves Pediatric Behavioral Health Patient Care with Pulsara
The mental health of America’s youth is under duress, and it didn’t start with COVID-19. It’s a problem that’s been a much longer time coming. In...
Dr. Christopher Johnson recently authored an article about the Dangerous Game of Telephone in Hospitals. In the article, he describes his experience as an attending physician where hospital staff tends to adopt a passive voice and third person sentence construction when discussing any decisions doctors, nurses, and other staff members make about a patient's care.
This habit only adds to the confusion that's already engrained in busy hospital teams where members are going on and off shift at different times, or begin caring for a patient they haven't seen yet but who other members of their care teams have been working with. Dr. Johnson says that in the ICU, discussion of patient case details often turns into a game of telephone where each time the information is relayed, another detail is left out, or false information is added, until the entire narrative is far from the truth.
But hospital teams aren't the only ones who struggle with this issue. What about handoffs between healthcare entities like EMS? What about the confusion and miscommunication that ensues during inter-facility transfers?
We need to focus on the patient AND the ENTIRE healthcare team. We need a regional healthcare communication network that yields truly connected teams.
The mental health of America’s youth is under duress, and it didn’t start with COVID-19. It’s a problem that’s been a much longer time coming. In...
Imagine: In the midst of a pandemic, you're managing patient load across a state that covers over 261,000 square miles and is home to over 30 million...
Patient tracking during MCIs and pre-planned events is a complex operation with many moving parts. Every incident is different and requires different...