Case Study: Virginia Mason Medical Center Reduces Time-to-Treatment by 22%

BACKGROUND

Virginia Mason Medical Center is a nonprofit health care system based in King County, Seattle, serving the central Puget Sound region and Yakima area.

PROBLEM

Focused on continually delivering the highest quality of care to patients, care teams at Virginia Mason Medical Center wanted to innovate the way they communicated with one another to better respond to time-sensitive stroke cases.

With multiple staff members, it can be challenging to ensure everyone is continually aware of important information about a specific stroke patient. For example, data that helps determine the severity of the stroke is crucial for identifying the appropriate treatment to prepare for, but sometimes this information is not relayed to all team members. Virginia Mason understood that reliable communication is key, and sought to provide a resource to that would help them collaborate in real-time to treat stroke patients.

SOLUTION