Teller County, CO Leverages Pulsara for First-of-Its-Kind Telehealth Program (Case Study)

911-Initiated Telemedicine: Next-Level Patient Care for Rural Colorado

As EMS and hospital leaders in Teller County, Colorado watched cities like New York grapple with COVID-19 in March of 2020, they knew they needed to carefully plan their response. Fear of the virus spread even faster than the virus itself, and it quickly became apparent that nearly half of Teller County’s residents were reluctant to seek care—for any condition—at the hospital.

Dr. Jeremy DeWall, EMS Medical Director for the Teller region, observed the trend firsthand. “Up to 40% of our EMS volume does not want to go to the hospital once 911 arrives,” he said. “Looking at our numbers, the fear was that we were missing a large group of people who were without healthcare or afraid to go to healthcare because of COVID-19.”

Read the case study (or download it here) to learn how UPRHSD and EMS, PC worked together to continue to care for patients through the COVID-19 pandemic, reaching underserved populations and providing their community with a personalized, high-quality level of care. 

To learn more about how hospitals and EMS organizations are using Pulsara to improve communication, reduce treatment times, and mitigate the spread of COVID-19, check out our customer success stories.