Incident Command
This course equips Incident Command with the tools and workflows needed to manage incidents and communicate seamlessly during large-scale events.
Course Lessons
Lesson #1a: Creating a New Incident on Mobile
Learn how to create a new incident in Pulsara by setting the location, radius, and ID type, naming the event, and configuring triage and patient settings to ensure seamless coordination across participating organizations.
Lesson #1b: Creating a New Incident on the Web
Learn how to establish a command view by starting a new incident directly from your browser. This module covers defining the incident type and pinpointing the location on a map, as well as using the notes section to broadcast updates to all responding organizations without phone calls.
Lesson #2: Understanding Incident Owner Privileges
Learn the key responsibilities of an Incident Owner in Pulsara, including granting entity access, managing permissions, editing incident details, and stopping an incident when appropriate.
Lesson #3: Managing Entities and Privileges
Learn how Incident Owners can add entities and manage their access in Pulsara. This video covers granting and editing privileges, from summary-only visibility to full patient access, ensuring the right teams have the right information.
Lesson #4: Editing Incident Details
Learn how to manage organizations, adjust privileges, update key information, transfer ownership, and stop an incident — all from the incident details screen in the Pulsara web platform.
Lesson #5 Uploading a Roster
Learn how to bulk import patients into an incident by uploading a CSV manifest or roster.